Privacy & Data
What we collect, why we use it, and how we keep it protected
What We Collect
We gather the information needed to support participation and account administration, including:
- Your name and contact details used for account setup and verification
- An email address for messages, updates, and notifications
- A phone number used for security checks when required
- Date of birth to confirm age eligibility and compliance
- Participation and transaction records for operational tracking
How We Use Data
Information collected through the service is used for:
- Creating accounts and completing verification steps
- Processing participation and sending draw-related communications
- Meeting regulatory obligations, including age checks
- Providing support and improving service operations
- Monitoring for security issues and reducing fraud risks
How We Protect Information
We apply commonly used security practices such as encryption, controlled access, and secured infrastructure to reduce the risk of unauthorized access.
Data is kept only for as long as it is needed for service operations and regulatory purposes, and we periodically review protections as part of ongoing checks.
Request for Deletion: You can ask for removal of your personal data by emailing support@canuckcoinscache.com. Include the email linked to your account and your full name. Some information may still be kept when required for legal or compliance reasons.
Sharing With Others
We do not trade or sell personal data. Limited sharing may occur only with:
- Regulators or authorities when Canadian law requires it
- Payment providers to complete transactions securely
- Service partners working under confidentiality obligations
Updates to This Notice
This notice can change from time to time to reflect operational updates or new requirements. Continued use of the service indicates acceptance of the current version.
Last updated: January 15, 2026